Privacy on the Refinery website.

Last updated: 17 July 2026

Who handles the information

Refinery, a founder-built product based in the Netherlands, is responsible for information submitted through this website. Privacy enquiries can be sent to noreply@getrefinery.nl.

Information the website receives

If you use the use-case check form, the website receives your work email, company, the AI or workflow description you provide, your contact consent, and any optional name or role. The form emails those details to Refinery and does not intentionally create a product account, mailing-list subscription, or website lead database.

The hosting service may process ordinary technical data such as IP address, browser information, request time, requested URL, and security events in server logs. The form uses a short-lived, hashed IP rate limit to reduce spam; it does not write your message content to that rate-limit file.

Why the information is used

• To respond to your request and evaluate whether a controlled pilot may be appropriate.
• To protect the website and form against misuse.
• To maintain necessary business correspondence and meet applicable legal obligations.

The contact consent on the form is not consent to marketing. Refinery does not use the form to add you to a marketing list.

Cookies and analytics

This MVP package does not include advertising trackers, analytics tags, or a cookie-based consent platform. It uses only local website assets. If that changes, this notice and any required choices must be updated before those tools are activated.

Service providers and transfers

Hosting and email providers may process limited information on Refinery's behalf to serve the website and deliver your message. No website form data is intentionally sold. Before any pilot handles customer data, the applicable legal entity, providers, processing roles, locations, retention, and contractual terms must be agreed separately.

Retention

Enquiry correspondence is kept only while it is reasonably needed to respond, evaluate a possible business relationship, secure the service, and meet applicable record-keeping obligations. Pilot data is not covered by this website notice; a specific pilot agreement and data-handling plan would be required first.

Your choices and rights

Depending on applicable law, you may ask to access, correct, delete, restrict, or object to processing of your personal information. You may also withdraw contact consent for future communication. Email noreply@getrefinery.nl with “Privacy request” in the subject. You may have the right to complain to the Dutch Data Protection Authority or your local supervisory authority.

Updates

This notice may change as the product, company details, or website services mature. The date above identifies the current version.