Trust center
Built for cautious enterprise evaluation
Refinery starts read-only, minimizes access, treats formal certifications as claims that must be earned, and produces receipt-backed evidence for governed decisions. Status labels below are honest — not marketing defaults.
Security overview
- Read-only or shadow mode for baseline and evaluation
- Tenant isolation for operational data
- Policy-gated production writeback only on approved paths
- Audit logs and receipt ledger for governed decisions
GDPR posture
Refinery is designed for data minimization on governed paths. Lead forms collect only information needed to respond to baseline requests. Do not submit secrets or sensitive production payloads through public website forms.
This page is product posture, not legal advice. GDPR posture is ready for customer review, not a claim of legal compliance.
Enterprise controls — status
| Control | Status |
|---|---|
| GDPR posture | Ready for customer review - data minimization, DPA review, and retention scoping |
| DPA (Data Processing Agreement) | Available under enterprise agreement |
| Subprocessor list | Available on request — In progress for public Trust Center publish |
| BYOK for external AI | Available — see BYOK page |
| SSO / SAML | Planned — Enterprise Evidence Layer |
| Advanced audit export | In progress |
| SOC 2 | Planned — not claimed until achieved |
| ISO 27001 | Planned — not claimed until achieved |
| HIPAA mode under BAA | Planned — Enterprise Evidence Layer |
| Responsible disclosure | Available — contact security@getrefinery.nl |
Data retention and deletion
Retention depends on offer tier and enterprise agreement. Baseline and pilot engagements define scope upfront. Enterprise customers can configure retention and export requirements under the Evidence Layer.
FAQ
Does Refinery claim SOC 2 compliance?
No. SOC 2 is on the roadmap and will not be claimed on the website until formally achieved and supported by evidence.
Related pages
Contact enterprise trustStart read-only. No production writeback required. Do not submit secrets through public website forms. Privacy